Contact Us | Patrius Health - Patrius
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Patrius Plan online for fast and easy enrollment
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Patrius Health Representative to learn more
Member Support
Call 1-888-950-0705 (TTY 711)
8 a.m. to 8 p.m. seven (7) days a week
Contact Us
In order to serve you better you can email Patrius Health at phmedicare@patriushealth.org. It is fast, easy and always available. We look forward to answering your questions.
- Blue Advantage (PPO) members call 1-888-950-0705 (TTY 711). We are available Monday – Friday, 8 a.m. – 8 p.m. CST. From October 1 to March 31, the hours of operation are Monday – Sunday, 8 a.m. – 8 p.m. CST. You may be required to leave a message for calls made after hours, weekends and holidays. Calls will be returned the next business day.
- Call 1-888-832-0046 (TTY 711). We are available Monday – Friday, 8 a.m. – 8 p.m. CST. From October 1 through December 7, the hours of operation are Monday – Sunday, 8 a.m. – 8 p.m. CST. You may be required to leave a message for calls made after hours, weekends and holidays. Calls will be returned the next business day.
- Mailing Address:
Patrius Health
450 Riverchase Parkway East
Birmingham, AL 35244
Helpful Contacts
If you have any questions while considering your Medicare choices and related issues, here are some additional sources for information:
- Medicare:
1-800-MEDICARE (1-800-633-4227);
TTY users: 1-877-486-2048;
Visit medicare.gov - Social Security Administration:
1-800-772-1213;
TTY users: 1-800-325-0778;
Visit socialsecurity.gov - Mississippi Medicaid Agency:
1-800-421-2408;
Visit medicaid.ms.gov
Filing a Grievance
To file a grievance related to ACA Section 1557 please complete the ACA Section 1557 Discrimination Grievance Form and mail to:
Patrius Health
Compliance Office
450 Riverchase Parkway East
Birmingham, Al 35244
You may also submit feedback about your Medicare health plan or prescription drug plan directly by visiting https://www.medicare.gov/MedicareComplaintForm/home.aspx, in lieu of calling 1-800-Medicare.
Patrius Health, an independent licensee of the Blue Cross and Blue Shield Association, has a contract with the Centers for Medicare & Medicaid Services (CMS) that is renewed annually, and availability of coverage beyond the end of the current contract year is not guaranteed. Benefits, formulary, pharmacy network, provider network, premium and/or copayments/coinsurance may change on January 1 of each year. You will receive notice when necessary.
Third Party Website Disclaimer
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