Serious Illness - Patrius
Personalized
Support for Serious Illness Care
Get answers, expert guidance, and ongoing support.
Facing a serious illness can bring uncertainty, stress, and many questions. Our dedicated nurses provide personalized, ongoing support to help you understand your care options, manage symptoms, coordinate care, and take clear next steps, so you can focus on what matters most in your daily life.
Have questions or ready to get started? Call 1-888-927-5873 (TTY: 711)
Monday – Friday, 8 a.m. – 4:45 p.m. Central Time. We’re here to help.
How Our Nurses Can Support Your Care
The Serious Illness Care Program provides personalized care and support focused on your needs. You’ll have a dedicated nurse by your side who can:
- Help manage pain and other symptoms
- Schedule and coordinate healthcare provider appointments
- Talk with you about what matters most to you
- Help you understand your condition and care options
- Connect your caregiver with helpful local resources
Take Control of Your Care. We’re Here to Help.
If you become seriously ill, only you truly know what matters most to you. Sharing your wishes with your loved ones and healthcare team helps ensure you receive the care that’s right for you especially if you’re unable to speak for yourself.
You can start by taking these simple steps:
- Choose a Trusted Partner: Select someone you trust to speak on your behalf if you’re ever unable to make decisions on your own.
- Complete a Living Will: Write down your care preferences in a living will. You can update it at any time if your wishes change.
- Talk with Your Healthcare Provider: Share what matters most to you and let your provider know who you’ve chosen to speak for you if needed.
Support That Helps You Feel Better
When you’re facing a serious illness, having the right care team by your side can make a real difference. We’re here to support you with care that focuses on your needs, your goals, and comfort.
People who receive palliative care often experience:
- A better quality of life
- Less pain and discomfort
- Improved mood and emotional well‑being
Palliative care helps you talk openly about your illness, understand your treatment options, and make informed decisions. It also supports you and your family by helping manage symptoms and side effects, so you can focus on living as fully and comfortably as possible.
Extra Support When It Matters Most
Palliative care is special care for people living with serious illnesses. It adds an extra layer of support to your regular treatment.
Our team of doctors, nurses, and specialists works closely with your care team to help ease pain, reduce stress, manage symptoms, and answer your questions.
Palliative care focuses on improving your quality of life and supporting your family. You can receive this care at any age and at any stage of a serious illness, while continuing your regular treatment.
Palliative care may be right for you if you visit the emergency room often, have long hospital stays, deal with medicine side effects, or need help with daily activities. Extra support can help make life easier.
Frequently Asked Questions
During a serious illness, CaringInfo is here to help you make informed decisions about care and services before a health crisis occurs.
Talking about your healthcare wishes can be challenging, but The Conversation Project is here to help.
Five Wishes provides additional kits to make talking to your family about your advanced care wishes easier.
PREPARE has a step-by-step program to help you understand and communicate your wishes for advanced care.
Patrius Health has additional tools, support services and resources for caregivers of seniors.
Blue Advantage® Rewards & Wellness Program The Blue Advantage Rewards & Wellness Program gives you access to our online portal with programs and trackers that can help guide you in your wellness journey. Explore the programs below to help you boost your well-being and take charge of your health!
If you are a caregiver for a loved one, the Caregiver Stress Program can help you recognize signs of stress and learn how to better take care of yourself so you can take care of others.
Not a member of the Blue Advantage Rewards & Wellness Program? Enroll now and get access to the online portal with a variety of health and wellness tools plus earn rewards for completing healthy activities like getting your annual wellness visit.
Information contained in this communication is not intended to replace professional medical advice, diagnosis, or treatment.
Always seek the advice of your physician or other qualified healthcare provider regarding your healthcare needs.
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